Privacy Policy
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.
Contact us
If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.
Data storage
We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the IP data of the connection owner are stored in cookies, as well as the name, address, email address and telephone number of the buyer.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.
Transfer of personal data for order processing
The personal data we collect will be passed on to our tax advisor as part of the contract processing in order to fulfill our tax obligations, as well as to the transport company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the processing of payments.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we pass your payment data on to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Once the purchase process has been cancelled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the product liability period expires (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) of the GDPR.
Cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device and that save certain settings and data for exchange with our system via your browser.
Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
Cookies do not contain any personal data and therefore cannot be directly assigned to a user. Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
Below you will find information about the cookies we use and how to set your browser settings. For more information, visit https://www.shopify.com/legal/cookies .
- Necessary cookies
These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log into the customer area or put something in the shopping cart.
- Analytical / performance cookies
These cookies enable us to collect anonymized data about the usage behavior of our visitors. We then evaluate this data in order to, for example, improve the functionality of the website and show you interesting offers.
- Functional – Cookies
These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertising")
- Third-party cookies
These cookies from some of our advertising partners help to make the Internet offering and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies from our partner companies do not contain any personal data either. Only pseudonymous data is collected under a user ID. This pseudonymous data is never merged with your personal data.
How can I configure my browser's cookie settings?
Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which will tell you how to change your cookie settings. You can find these for each browser at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html
Google DoubleClick Cookie
As part of the application of Google Analytics (see below), this website also uses the so-called DoubleClick cookie, which enables your browser to be recognized when you visit other websites. The information generated by the cookie about your visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before being transmitted within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Google will use this information to compile reports on website activity and to provide other services related to website activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google's behalf.
Google Tag Manager
We also use Google Tag Manager to manage usage-based advertising services. The Tag Manager tool itself is a cookie-free domain and does not collect any personal data. Instead, the tool triggers other tags, which in turn may collect data (see above). If you have deactivated at domain or cookie level, this will remain in place for all tracking tags implemented with Google Tag Manager.
Web analysis
This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.de). Google Analytics uses cookies that enable analysis of website usage.
The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
On behalf of the operator of this website, Google will use the information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.
Use of videos (e.g. YouTube, Vimeo)
This website uses the YouTube embedding function to display and play videos from the provider "Youtube". The extended data protection mode is used here, which, according to the provider, only starts saving user information when the video(s) is played. If embedded YouTube videos are started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive behavior. Regardless of whether the embedded videos are played, a connection to the Google network "DoubleClick" is established every time this website is accessed, which can trigger further data processing operations without our influence.
Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/
Newsletter
You have the option of subscribing to our newsletter via our website. To do this, we need your email address and your declaration that you agree to receive the newsletter.
As soon as you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration.
You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: mail@weltdernoten.com . We will then immediately delete your data in connection with the newsletter dispatch.
Protecting your data against misuse
We use the latest technical and organizational measures to protect our website and other systems against loss, destruction, access, alteration or distribution of your data by unauthorized persons. When transmitting personal data such as query, registration or order data, we use encryption technology to ensure the highest level of confidentiality. Your personal data is password-protected so that only you have access to it. Our servers use various security mechanisms and authorization procedures to make unauthorized access more difficult. You should always treat your access information confidentially and close the browser window when you have finished communicating with weltdernoten.com. This ensures that no one other than you can access your personal data if you share the computer with others.
Your rights
You generally have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.
You can reach us at the following contact details :
Managing Director:
Mag. Erwin Krall
Storchengasse19
A-1150 Vienna
Email contact:
office@soavo-skincare.com
Phone: +43 (0) 19450548